Legal
Disclosure
Risks and responsibilities for merchants using ImReward anywhere in the world. This does not replace the Terms or Privacy Policy.
This Disclosure is for merchants who use ImReward anywhere in the world. It highlights risks that are easy to miss. It does not replace the Terms & Conditions or Privacy Policy.
1. No guaranteed results
Campaign tools can lift engagement, but we do not guarantee sales, traffic, opt-ins, or any prize outcome. Results depend on your store, offer, traffic, and how you configure odds and prizes.
2. You are responsible for campaign legality
Prize games, scratch cards, raffles, and similar promotions are regulated differently in each country and US state. Some places treat them as lotteries or gambling. You must check the law where your shoppers are, set lawful rules, and fulfil prizes. ImReward supplies software only. We do not approve or insure your promotion.
3. Configuration and odds
You set prizes, weights, and copy. Wrong odds, empty stock, or unclear rules are your responsibility. Tell shoppers the rules before they play.
4. Shopper data
Campaigns can collect names, emails, and other personal data from people in many countries. You must have a lawful basis (consent, contract, or other basis your law allows), publish your own privacy notice to shoppers, and honour access or deletion requests. See our Privacy Policy for how we process data on your behalf.
5. Payments and subscriptions
Paid plans are billed in USD via Stripe or PayPal. Cancel at period end; unused time in a paid period is not refunded unless a mandatory law requires it. Failed renewals can drop the account to Free limits.
6. Third parties
The Service uses Stripe, PayPal, Cloudflare, Google, and (if you connect it) Shopify. Their outages, fraud checks, or policy changes can affect checkout or embeds. We are not liable for those providers' acts.
7. Ads and branding on Free
Free-plan player pages may show ImReward branding and advertisements. Paid plans remove those according to the current plan sheet.
8. Limitation of liability
Our liability is limited as stated in the Terms, including a cap equal to fees you paid us in the previous 12 months, to the extent local law allows.
9. Contact
Questions: [email protected]
Also accepted: [email protected], [email protected], [email protected]
Operator: the operator of the ImReward service, based in Malaysia